How can I contact

Welcome to the new CarsGuide Help Centre.
Please type a question in the search box at the top of the page to get started, or browse the articles to find the answers that best match your question. If you can’t find what you’re looking for, please feel free to contact us.
  • Online form: Click here and follow the instructions. Our team aims to respond within 1 business day.
  • Email: You can also contact us by sending an email .
  • Phone: CarsGuide does not currently offer phone support. Please contact us by the online form or via email instead.
Please note: The CarsGuide Customer Service Team is available Monday - Friday: 8.30am - 5:30pm AEST.
We appreciate your patience whilst we get to your enquiry and will do everything we can to assist you as quickly as possible.

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