I didn't receive a response from a seller, what should I do next?

If you don't receive a response to your initial request, we recommend trying a second time.  If your first enquiry was online, perhaps try phoning the seller, and likewise if your first contact was by phone, try sending an online enquiry.

If you still don't receive a response, you may want to report the ad so that Carsguide's Customer Service Team can investigate.

The 'Report this ad' button can be found on every ad, simply scroll down below the seller's comments.

Don't forgot to tell us about your experience in the comments.  Please also include your email address if you would like us to respond to you.

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